Frequently Asked Questions

We're here to clarify any doubts about our commercial cleaning services. Below are answers to common questions from our clients. If you don't find the answer you're looking for, please don't hesitate to contact us directly.

Company Overview

Learn about Aurora Clean and our service coverage

Booking and Scheduling

Information about booking our services and scheduling

Services and Pricing

Details about our cleaning services and pricing structure

Special Services and Requirements

Information about specialized cleaning services and customer requirements

Frequently Asked Questions

Company Overview

In which regions does Aurora Clean offer its services?

How long has Aurora Clean been operating?

What types of cleaning products and equipment does Aurora Clean use?

Does Aurora Clean have insurance coverage?

Booking and Scheduling

Can clients remain on-site while cleaning is being performed?

How quickly can Aurora Clean respond to urgent cleaning requests?

What are the operating hours for customer service, and how much notice is needed for scheduling?

Does Aurora Clean offer a maintenance agreement?

What is the minimum cleaning frequency required?

Services and Pricing

What is included in Aurora Clean's commercial cleaning services?

How are cleaning rates determined?

What is the average cost to clean a 2,000 square foot office?

What payment methods are accepted?

What supplies does Aurora Clean provide during their cleaning services?

Special Services and Requirements

What is included in deep cleaning of commercial premises?

Does Aurora Clean offer green cleaning?

Where does Aurora Clean offer carpet cleaning services?

What should customers do if something is missed during cleaning?

Do customers need to be present during the cleaning process?